1. What are the minimum requirements to access the AYSO online training and certification courses?
2. What are the suggested settings to best view the online courses?
3. What is Adobe/Macromedia Flash Player?
4. When will more courses be available online?
5. What happened to the San Mateo version of Safe Haven?
6. Do I need to retake the Safe Haven course if I have already passed the San Mateo version?
7. I am having troubles accessing the online training courses. What do I need to do?

1. The AYSO online courses require:

- either a PC or Apple platform computer
- web browser
- internet connection
- Adobe/Macromedia Flash Player 8
- Speakers or Headphones to listen to video or audio

2. Suggested settings for AYSO online courses are:

- DSL or cable internet connection
- most current web browser of Firefox, Internet Explorer, or Safari
- minimum 1024 pixel x 768 pixel screen resolution
- Flash Player Version 8 or newer

3. The Macromedia Flash Player is a multiple-platform client. Web users must download and install the player in order to view and interact with Macromedia Flash content. The Flash Player is pre-installed on 98% of desktop computers worldwide. It is required to view the AYSO online training courses.

Download the latest version of Adobe/Macromedia Flash Player

4. The AYSO online training and certification courses will be developed over the next couple of years. You will see on the AYSO course portal page the courses that are completed as well as those in progress. Keep an eye out there to see if the course you are interested in is available.

5. That course will be taken down shortly to be replaced by these official AYSO certified courses. Anyone who completed the San Mateo course will still receive certification.

6. If you have taken the Safe Haven course that was developed by the San Mateo Region, you do not need to retake the new AYSO Safe Haven Certification courses.

7. Please contact your regional CVPA or send an email to the AYSO Member Services Department at joanbuffandeau@ayso.org.